Shipping policy

Shipping Policy

At Helia jewellry, we strive to ensure that your orders are delivered as quickly and efficiently as possible. Below is an overview of our shipping and delivery times:

Shipping & Delivery Times

Belgium:

• Delivery time: 1-2 business days

• Order before 22:00 for same-day dispatch

• Free shipping on orders over €50

The Netherlands:

• Delivery time: 1-2 business days

• Order before 22:00 for same-day dispatch

• Free shipping on orders over €50

Germany & France:

• Delivery time: 1-3 business days

• Order before 20:00 for same-day dispatch

• Free shipping on orders over €60

Rest of Europe:

• Delivery time: 4-7 business days

• Order before 20:00 for same-day dispatch

• Free shipping on orders over €80

Rest of the World:

• Delivery time: 5-7 business days

• Order before 20:00 for same-day dispatch

• Free shipping on orders over €100

Important Notes

• Delivery times are estimates and may vary depending on factors such as local holidays, customs clearance, and courier delays.

• Orders placed after the specified cutoff time will be processed the next business day.

• For all orders, you will receive a tracking link once your order has been dispatched, allowing you to monitor its progress.

Contact us

If you have any further questions about shipping, feel free to contact our customer support team. We’re here to help!